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FAQ's

Frequently Asked Questions

Please verify the page – You + Us = World.

You can check in at any time and check out before 12 PM the following day.

Most spaces will not have but our Premium segment does provide space… We are trying to work around this request.

We try to take as much care of your safety as possible, but remember that you are exposed to an element of risk when outdoors. Refer to our ‘How To?’ section to stay as safe as possible.

Most of our spaces have toilets, but in case they don’t please refer our ‘How To?’ section.

We do not provide food, except for the Premium segment. After booking, you will get an email with the closest restaurants etc, but do feel free to ask our hosts to get some home food.

You are always free to explore on your own, but we also do provide a list of activities available for that location. You can find it on Tentasy.com by searching for the location you have booked the site.

Yes, you can. More the merrier! Just be mindful of where you are – enjoy yourself without disturbing nature or the neighbours.

We have a list of sites which are hand chosen for only women solo travellers and only women groups. Please check out the same.

When you stay with a farmer, 75% of your rent goes directly to the farmer and 20% to the community nearby. We also encourage you to purchase their commodities – with no middleman involved, you get fresh produce and they get full money for the produce. WIN-WIN!

Please feel free to get your own tents and other necessary accessories, if you don’t have your own – we also provide the same on rent.

No such restrictions. Just bring your sense of responsibility to nature and other living things also.

Yes, you can! But any damage done to the property will have to be compensated. Do check our pet specific properties as well. Your family member would love it!

While booking itself, we do mark if alcohol is allowed for that site. Please adhere to the same. And also, be on guard considering you are outdoors.

We request you to keep your trash in a bag. Please leave no traces as respect to nature and the host.

Full refundable deposit as below will be collected at the time of booking –

i. INR 2499 per person for Nature, Country Tentasy and Cottage & Homestay bookings

ii. INR 999 per person for Urban Tentasy bookings

iii. INR 9999 per reservation for Premium Tentasy bookings

The deposit collected is an insurance against any damage to the hosts property, tents and its accessories.

The amount (post adjustment towards the above) will be refunded within 7 working days after check out.

  • There is a waiting period of 48 hours before confirmation of a booking. Any cancellation in this period, either by the host or you (the client), ensures a full refund.
  • No refund is granted for cancellation 72 hours before booked dates. However, Tentasy offers a coupon equivalent to 10% of booking amount that can be redeemed for future bookings.
  • Bookings cancelled by Tentasy or the host – Refund of the full booking amount will be given along with a redeemable coupon of 10% towards future bookings.
  • Cancellation between booking date and 72 hours prior to booked dates, refund will be calculated as follows –
    • Country and Nature Tentasy – 15% of the booking amount OR if the you choose – 10% of the booking amount plus 15% redeemable coupon
    • Urban Tentasy – 20% of the booking amount OR if you choose – 10% of the booking amount plus 20% redeemable coupon
    • Premium Tentasy – 33% of the booking amount you choose – 20% of the booking amount plus 30% redeemable coupon
    • Cottages & Homestays – Cancellation policy will differ per property and the same will be shared upon confirmation via email

Note – Cancellation policy option MUST be mailed to us immediately upon such cancellation for us to process and proceed with the same.

 

Cancellation refund will be credited to the booking account along with the refundable deposit within 3 days of receiving the above confirmation mail.

It’s an Airport to Airport package service to not-so-typical tourist locations / destinations.

We make you visit safe and secure locations, But which are a little Off-Beat (travel zara-hatke), and also we provide you a GUIDE at ALL times

We all love to travel, but don’t want it crowded. And the real beauty is in places not yet on Insta! 😛 (Well… we are on Insta though do follow us ;))

These packages are specially curated for small families who have the passion to travel, we have covered your safety and comfort and ensured it doesn’t burn a hole in your pockets. Our group size is for a family of 4.

 

Since Off-Beat packages are for a family, we prefer proper hotels / homestays / unique experiences. But, rest assured these are not resorts etc. and hence you would find value for Your’ money!

EVERYTHING from the moment you get off at the arrival location, such as local transport, hotels, local sightseeing, guide fees, and activities as mentioned in the package. You will only need to pay extra for your Flight Tickets, visa, shopping, food and anything extra you may want out of the package.

These packages are curated for families which means we provide tax services as well, and hence it revolves around a family of 4. Any numbers beyond that may require another car and a separate guide and hence would be charged as a separate package for every group of 4!

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